Privacy Policy

Fine Things Pty Ltd (ABN 69 600 306 438) trading as That Pretty Market

Last updated: 19 September 2026

At That Pretty Market, we treat your personal information with the same care we put into every bouquet. This policy explains what we collect, why we collect it, and how we keep it safe.

Who we are

That Pretty Market is a florist and lifestyle boutique at Shop 3G02, Capri on Via Roma, 15 Via Roma, Isle of Capri QLD 4217. We run the website thatprettymarket.com.au. In this policy, "we", "us" and "our" mean Fine Things Pty Ltd trading as That Pretty Market.

What we collect

We only collect what we need to serve you well. This may include:

- Your details: name, email, phone number and billing address

- Order details: what you bought, the date, and whether it's for pickup or delivery

- Gift recipient details: the recipient's name, delivery address, phone number and your card message

- Payment details: these are processed securely by our payment providers. We never see or store your full card number

- Website data: cookies and basic analytics, such as pages visited, device type and general location

- Messages: anything you send us by email, phone, social media or our contact form

How we collect it

We collect information when you place an order online or in store, sign up to our emails, contact us, follow or message us on social media, or browse our website.

Why we use it

We use your information to:

- process, prepare and deliver your orders

- contact you or your recipient about a delivery

- answer your questions and provide customer service

- send you news and offers, only if you've signed up (you can unsubscribe at any time)

- improve our website, products and service

- meet our legal, tax and accounting obligations

Gift recipients

When you send flowers or a gift, we use your recipient's details only to make that delivery. Card messages are kept private and seen only by the team preparing and delivering your order.

Who we share it with

We never sell or rent your information. We share it only with trusted providers who help us run the business, including:

- Squarespace: our website and online store

- Squarespace Payments, Square and other payment providers: to process payments securely

- Our delivery courier: your recipient's name, address and phone number, only to complete the delivery

- Xero: our accounting software

- Email and marketing tools: to send newsletters to subscribers

Some of these providers may store data overseas, including in the United States. We choose providers with strong security and privacy practices. We may also disclose information where the law requires it.

Cookies

Our website uses cookies to keep it working, remember your cart and understand how visitors use the site. You can manage or block cookies in your browser settings, although some features may not work properly without them.

Keeping it safe

We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep it only as long as we need it for the purposes above, or as required by law, and then delete or de-identify it.

Your choices

You can ask to see the personal information we hold about you, or ask us to correct or delete it. You can unsubscribe from our emails at any time using the link at the bottom of any email. Contact us using the details below and we'll respond within a reasonable time, usually within 30 days.

Questions or concerns

If you have a question or complaint about your privacy, please get in touch first and we'll do our best to make it right.

That Pretty Market

Email: info@finethings.com.au

Phone: 07 5561 0462

Address: Shop 3G02, Capri on Via Roma, 15 Via Roma, Isle of Capri QLD 4217

If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.